Terms of Sales

 

Any order implies acceptance of the following general conditions of sale:

 
      ORDERED  

Once your order has been placed, you will be informed as soon as possible of the availability of the product (s) ordered and the manufacturing time before shipment.
The shipping costs are fixed and depending on the weight of your order. The shipment will be made by colissimo or letter followed with tracking on the internet.

     
      PAYMENT

Payment is made by Paypal or CB online, or by check (SARL QUILT AND PATCH order) or cash sent to the following address:

Tramplemousse

Florence Cugny

87 avenue de Fronton

31200 Toulouse

FRANCE

 

DEADLINES

Tramplemousse being a handcrafted brand, a lead time is to be expected. This will be communicated to you
by e-mail upon receipt of your order.
     
SHIPPING
Shipping will be done after receipt of payment. No shipment can be made before.
The shipment will be made by colissimo or letter followed with tracking on the internet.
Shipping costs are calculated according to the weight and size of the package and included in the total of the final payment.

 

 
RETURN / EXCHANGE

You will have a period of 14 working days from the day after receipt of your package to return your order to me if it did not suit you, the return costs being your responsibility.
For any model made to measure, reimbursement will not be possible but possible alterations may be considered.

If it is for an exchange, I will bear the costs of reshipment.
Returned products must be in their original condition.
Only the price of the returned product (s) will be refunded.
Returns must be made to the following address:

Florence Cugny

87 avenue de Fronton

31200 Toulouse

 

Tramplemousse cannot be held responsible for any delay in delivery, damage or loss of goods.
In the event of a dispute over the payment of an invoice, the company reserves the right to request the return of the goods in their original state.

 

 

 

 

 

 

 

 

 

​​                                                     Tramplemousse. Créé par Florence Cugny.   Mentions Légales     CGV.  RGPG NEWS

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Free shipment to France from € 69 purchase